The company has many years of experience in motor research and development efficiency can be increased to 91%, motor life is 19.5% higher than ordinary motors, motor performance requirements are higher than national standards, and after-sales service efficient, meticulous and accurate, can better meet customer needs, the company has after-sales service department, mainly responsible for after-sales service work, technical consulting and other work. Engineers are always available to provide technical services. We promise to provide our users with high quality products, factory data accessories complete; We promise to provide our users with quality and timely pre-sale, sale and after-sales service to understand and solve customer problems.
1, one year warranty period
The company sells all products from the date of sale, if there is a failure, you can negotiate with the customer service staff, our company's technical personnel reply in time. If you need on-site technical support, our company provides on-site service, installation and commissioning, the cost of both parties to negotiate. If you encounter special situations can not be solved on the spot, our service engineers will negotiate with you, get your consent to return the product to the factory for maintenance, and return the product after repair.
2. Maintenance process
When receiving the customer's request for technical service, our technicians will arrive at the scene within 24 hours, and normally repair the fault within 7 working days (including sending repair).
In the process of product maintenance, the fault can not be repaired within 7 days, in order not to affect the user's use, our company can provide backup or substitute spare parts to use (lease or purchase).
After the installation and debugging is completed, the relevant users shall be organized to conduct free training on practical operation and maintenance, so as to ensure that the operators of the user can independently and skillfully carry out the operation and basic maintenance.